Timing & Shipping

Handmade Note - Please allow 3-15 days for your order to leave the studio.

Handmade pottery is a slow and in-depth process that takes 2–3 weeks from start to finish for each batch of pottery. Every mug is designed and made by Nicole, working part-time from her sunny backyard studio, while also making time to completely switch off from her business and be with her family and two young kids.

Pottery can't be rushed.

Creativity can't be rushed.

And life absolutely shouldn't be rushed.

Please allow 3-15 days for your order to leave the studio. Nicole always has batches of pottery in progress, but demand for her work is high, so ordering well ahead of special occasions is the best way to ensure it will arrive in time.

If your order doesn't arrive in time for a special occasion, you can download and send a "Handmade gift in progress" card here to show the recipient you have purchased a gift that is being made just for them. There are also Gift Vouchers available here, along with a selection of stockists listed here who may have ready-to-buy pieces on hand.

Shipping and Pick-Up

Pottery orders under $150 will be shipped at a flat-rate price of $13. Orders over $150 will receive free shipping.

Jewellery orders under $150 will be shipped at a flat-rate price of $9. Orders over $150 will receive free shipping.

Please allow 3-15 days for your order to leave the studio.