Contact Me & FAQ


Hey, let's chat!

Shoot me a text message or email if you have any questions about sales, products, hospitality or wholesale inquiry or want to design a custom dinner set

hello@nicoleisnicole.com

0422838642 Text only - please no phone calls, I have terrible phone service in my metal studio and my hands are usually covered in clay during business hours so texts are preferred

FAQ

How quickly will I get my order? Please allow 3-15 days for your order to leave the studio. If your order doesn't arrive in time for a special occasion, you can download and send a "Handmade gift in progress" card here to show the recipient you have purchased a gift that is being made just for them. There are also Gift Vouchers available here, along with a selection of stockists listed here who may have ready-to-buy pieces on hand.

Can you customise my mug? Sorry but I do not customise orders (only custom dinner sets). Handmade pottery is a slow and in-depth process that takes 2–3 weeks from start to finish for each batch of pottery and I am too busy to accommodate customised order requests.

Do you teach Pottery? Yes but not now. I am not teaching any workshops or courses at the moment but can recommend a few great locals: 

https://www.miekeceramics.com/

https://www.potterygirl.com.au/